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customer experience

with deep customer knowledge, customer engagement tools and personalisation out of the box

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Shaping Customer Experience

Leave legacy systems behind: Embrace the power of CX

From small companies to established enterprises, every business should now consider implementing game-changing CX technologies for their applications. RestRed empowers you to revolutionize your customer experience, supercharge customer retention and satisfaction by seamlessly integrating a cutting-edge technology suite encompassing AI-powered,

  • Customer Data Platform
  • Customer Engagement Platform
  • Experience Personalisation
  • Customer Data Platform

    A Customer Data Platform (CDP) is your secret weapon for harnessing the full potential of customer data. RestRed enables consolidating and analyzing data from all touchpoints, to make informed decisions, optimize marketing strategies, and maximize customer lifetime value

    Capgemini found only 45% of marketers have adopted a CDP and is gaining a competitive advantage in their marketing efforts

    Customer Engagement Platform

    With RestRed, you can automate personalized marketing campaigns, analyze customer behavior in real-time, optimize content delivery, and trigger targeted messages based on customer interactions. This drives increased engagement, higher conversion rates, and improved customer loyalty

    Forbes found 90% of companies say their existing systems for tracking customer journeys need improvement.

    Experience Personalisation

    With a Customer Data Platform (CDP) at its core and engagement monitoring by the Customer Engagement Platform (CEP), RestRed crafts highly individualized experiences to leverage customer interactions and boost engagement, enhance conversions and build enduring customer relationships

    McKinsey found that companies that excel at personalization generate 40% more revenue from those activities than average players.

    Enabling exceptional customer experience gives you

    Enhanced Customer Satisfaction

    Providing consistently exceptional experiences, you keep your customers coming back for more

    Elevated Market Position

    Providing excellent experiences sets you apart, attracting and retaining customers

    Valuable Customer Insights

    Analyzing customer preferences and behaviors, CX empowers you to tailor interactions effectively

    Higher Revenue and Profits

    Satisfied customers tend to spend more, make repeat purchases and are less likely to churn

    HOW RESTRED ENABLES EXCEPTIONAL CX

    Efficient, seamless and intelligent

    RestRed optimizes customer experience through meticulous touchpoint definition, real-time customer journey monitoring, and data-driven decision-making

    Elevating your customer satisfaction levels

    Leveraging advanced analytics, RestRed ensures your business is always in sync with your customers evolving needs, allowing for timely and tailored solutions

    Powerful features for businesses of all sizes, beyond the enterprise level

    360° Customer View
    Segmentation
    API Enabled
    Data Integration
    Real-time Data Processing
    Marketing Automation
    Personalized Content Delivery
    A/B Testing
    Behavioral Tracking
    Recommendation Engine
    Predictive Analytics

    Products

    Empowering your business with the right features and choices

    RestRed
    Commerce

    Online store to make conversions effortless

    RestRed
    CMS

    CMS built to adapt and enhance customer experience

    Resources

    Explore our comprehensive collection of customer experience-centric posts

    Frequently Asked Questions(FAQ)

    RestRed is a Customer Experience(CX) platform to enhance online customer experience using advanced technology like a customer data platform, engagement tools, and personalization. RestRed provides deep customer insights, tracking, and tailored online experiences for your business.

    RestRed uses complex algorithms to analyze data, make decisions, autonomously use engagement workflows and craft personalized experiences for every user. Learn more, book a demo.

    RestRed serves a wide range of businesses, from e-commerce to media and entertainment to SaaS companies. Every business relies on efficient data acquisition to make informed decisions, which is achievable by implementing the appropriate customer engagement tools and delivering an exceptional online experience. To explore how RestRed can benefit your specific business, feel free to book a meeting with us.

    RestRed offers three products: RestRed Commerce, an online store and marketplace builder, RestRed CMS for content management, and RestRed API to integrate CDP, CEP, and personalization to existing systems.